This post has been a long time coming, for a variety of reasons. We took a survey of our members, and each time we were ready to finalise and publish it, we would have new submissions from our fresh members. But we decided to set an internal deadline, so that we would print the result of our findings…finally.
This exercise was of immense importance for me, mainly because I am only too aware of its benefit to a woman looking to select a clinic to use, based on whatever variable that is most important to her. When I was starting my own fertility journey, and was comparing other clinics with my own clinic, to decide if it was worthwhile to change, this kind of information would have been priceless for me, and would have made the exercise so much easier. So, I hope this helps some woman out there as well.
This ranking was carried out by surveying 120 women. So, while some might argue about it being subjective, I think the voice/opinion of 120 women should count for something. It only covers the clinics our members who agreed to participate in the survey have used, so it might not be conclusive. However, as we get fresh input, these will be published!
In addition, Kemi and I paid a visit to a good number of the clinics in Lagos, and at the end of this survey is our own opinion of these clinics, alongside a few from our members. Yes, you might state that this part might be subjective, as it is the opinion of a few women, but we have made it as dispassionate and honest as possible, for those women who need a bit more information than data ranking.
This was the first clinic we visited. Almost everyone who follows this blog knows I feel very strongly about this clinic…and not in a good way. It was the clinic where I had my failed cycle, and I don’t think my post-treatment care was good. So, because of that, I will allow Kemi give her own opinion of the place, because I don’t think I can do so dispassionately.
When I stepped in, in my mind, I was like, “So, this is the Nordica, they are talking about.” I like the play on colours there. I think it’s the clinic which used more colours.
Before we saw anyone, we waited in one of their orange coloured waiting rooms. It was a room that sees lots of activities, but it was well kept. When, we saw the Clinic Manager we had come to talk to, I met a fashionable middle aged lady, who is passionate about what she does. She knows what she was talking about, that’s for sure.
TFC Member’s Opinion
To be honest, I regret that decision to cycle with this clinic. I had been so excited choosing them…especially considering all their hype on social media. In the beginning, it was all sweet and rosy…until my cycle failed, and I turned into something of a leper. Those people are only interested in one thing…your money! When I read Nicole’s story, it was like a duplication of my own. I wish I’d know better before choosing that place.
Walking into this hospital’s Ikoyi clinic, my breath was taken away. The ambience is truly something. Considering all the negative things I had heard about the clinic, I was quite impressed by what I saw, and initially wondered if the reports I’d heard hadn’t been exaggerated. Well, I was soon to see why so many women are not impressed by this place. The Front Desk Officer seemed like she would rather be somewhere else, and couldn’t give us any useful information. She referred us to their HR/Admin Manager, who seemed almost as clueless as she’d been. They both kept on referring us to their website. If we had been patients looking for information, we would have been very frustrated indeed. As we walked out of the clinic, the beautiful ambience no longer counted for anything. I wasn’t impressed!
This was a neat clinic, very neat and quite spacious too. The staff were courteous but non-committal. It however showed some activity.
We did not get to see enough or talk with the appropriate person to form a complete impression of the clinic.
TFC Member’s Opinion
Waste of time! Waste of money!
We were already excited heading to Dr. Bero’s clinic, as we’d met her a few weeks before, at the South Shore Fertility Seminar. Getting to the clinic in Dolphin Estate extension, my first impression, sitting in their reception, was that it didn’t quite feel like a clinic. It is nice and welcoming, but it could very well be the reception of an accounting or law firm. Meeting with Dr. Bero, about thirty minutes later, she explained that they were in the process of moving to their permanent site, so it helped me understanding the set-up a bit more. As for Dr. Bero herself, she didn’t disappoint one bit. She was warm, friendly, and answered our questions candidly. And the real selling point for me? How much they have centered their operations around God and prayer! If I was preparing for a cycle now, there’s no doubt this clinic would have been a top contender for me. And to cap it all, while we were there, she got a call about the safe delivery of one of her patients, and the whole place lit up with excitement. She and her medical team were so happy about this news, and ooohed and aaahed over pictures of the newborn baby. I found this very endearing, as it showed the patients were not just a number.
Now, this is a clinic, that I not only love its décor, I also love the aura in the air. I have been there thrice, twice with Nicole, and another time, by myself with our photographer. There is liveliness to that clinic. The staff members are smart and they incite confidence in you…and they were busy all the times I have been there.
And if you see them all scurrying off into Dr. Yemisi Adeyemi-Bero’s office, to clap and sing, just know that God has done another miracle; a new baby had been born. In fact, the first time Nicole and I were there, we witnessed two happy announcements, which saw Dr. Bero going down on her knees and saying “Thank you, Jesus,” before rushing out of the office, like a little girl to share the good news with her staff members.
I feel like, it’s a place where you feel either by prayer or medical science, your BFP will come. Shikena!
TFC Member’s Opinion
This woman was sent from God! For the first time, I met a doctor who really understood this thing called PCOS! Maybe because she has a woman who has experienced it first hand, but she is the only doctor who really got me! The clinic isn’t cheap though, but I am confident that God is waiting for me here, with my blessings! I’m further encouraged by God used her to do for T. Y. Bello. My own blessing will not be far behind, by His Grace!
THE RODING REPRODUCTIVE CENTRE
We went to their fertility clinic in Lekki Phase 1, and I have to admit that I wasn’t that impressed. The place looked nice enough, but there was something about it that felt rather sterile and detached. We met with a doctor, who seemed nice enough but answered our questions in an almost monotone manner. If I was seeking pre-treatment advice, I would have been quite frustrated. In the end, we left there with no lasting impression made.
Green is the dominant colour here, perhaps to remind one of nature’s colour of new life, which was quite pleasing on the eyes.
Their staff here too were quite helpful, as they ensured we spoke with the right person. Do I want to go there again? Not really, but if I have to choose, I will pick it over some other clinics we went to.
HOPE VALLEY FERTILITY CLINIC
A question I asked Kemi was “Why did we even come to this clinic in the first place?!”. None of our members has ever mentioned it, and I don’t know a single person that has cycled there. But we found it on a list of fertility clinics in Lagos, so decided to check it out.
Hmmmm! First of all, when we got there, the place was like a construction site, with bags of sand, tiles and tools strewn all over the place, and I don’t mean just in the compound. Even in the reception, there were construction tools everywhere. The excuse we were given was that they had just moved to this new location, and were still renovating it. Oooookay! How about not opening to patients until this exercise is over?! And that was not the only minus. The ‘receptionist’ was a rather rude and patronizing man, who asked far too many questions than he should have. The plus is that we met the Clinic Director, a very friendly elderly man, who was very helpful and answered all of our questions thoroughly. Alas, I got the impression that he is rather old-school, and hasn’t kept in touch with new innovations in assisted reproductive technology. So, as much as I liked him, I won’t be recommending the clinic to anyone.
Honestly, I don’t know where to start with this one. Is it the physical environment or the attitude of the front desk person, or the doctor’s choice of words and tone of voice?! Phew!!! Hope Valley is not a clinic I’d like to remember going to.
We got there on a wet morning, after going to some other clinics. The place was a construction zone! Even right inside the clinic, we found slabs of tiles, waiting to be put up, and loaded cartons filled with more tiles. According to the less-than-stellar front desk person we met, who was a guy over-reaching himself, they had just moved and were putting things together.
After waiting for some minutes, we met the doctor in charge, an elderly doctor, who seems to think years of practice equals results. He ushered us into his white painted small cubicle of an office and we told him why we had come. That was when the flood gates opened. He spoke about the fact that many doctors who profess to offering assisted reproductive technology are actually “quacks”. He told us his long history of helping women, from when no one knew about IVF in Nigeria, to how it was now an all-comer’s affair.
We did not get to see more than the doctor’s office, the reception area and of course, outside, which was nothing more than a construction zone. The visit left a sour taste in my mouth.
“Why not close until everything is set up?” was the question Nicole and I kept asking, on our way out of there. I should add that the front desk guy was quite rude. No…lousy would be the correct word to describe him.
I particularly disliked the fact that they were open, when they were obviously not ready for business. That showed they were lackadaisical about details and service delivery. They certainly did not inspire confidence in neither Nicole nor I.
One nice thing though, the doctor offered us usage of his Wifi, when ours didn’t work in his office.
Before we visited the clinic, I had heard sooooo much about the famous Dr. Emeka. He had started the clinic in the premises of my own clinic, Georges Memorial, but it must have been after I cycled there, as I never knew about it. He later proceeded to set up at his own site, and his popularity has grown in leaps and bounds since then. So many of my friends, and also our members, have had a lot to say about him…good and bad. So, I was rather curious.
Getting to his clinic, I have to admit that I was very, very impressed! From the minute you walk into the reception, the professionalism of the personnel is evident. And the added touch of free biscuits and your choice of tea or coffee, as well as the free WiFi, I found qite ingenious. When we were ushered in to see Dr. Emeka, I got to see why so many people like him. The man knows his stuff! He gave us very in-depth answers to our questions, even giving us more insight in some other areas as well. And the bonus was when he gave us a personal tour of the hospital. Everything about the place is on point! Their Embryology unit has the most up-to-date technology, and their theaters and rooms are of international standard. And when he took us to the guest rooms they have for out-of-town patients and/or family and friends, we were very impressed by the level of thought and detail that had gone into this. The overall experience was quite impressive…except for one small detail though. As helpful and thorough as Doctor Emeka is, I found him just a little bit arrogant. Just a little bit. To be honest, if I were about to start a fresh cycle, as impressive as the set-up of the clinic is, that might have been enough for me not to cycle with them.
I must confess that I had formed an opinion in my mind, before we got to this place. I was expecting a stuffy and in-your-face luxury, but I was disappointed. Instead, I found a clinic, into which so much thought and effort had been put, down to very minute, but infinitely important details.
Every time, I looked around, there was sometime more to impress me, from the free Wi-Fi in the reception area, with password attached, to complimentary tea and biscuits set out for their patients, to the branded jackets of their reception staff. Let me not forget to the mention the branding on almost every space in the clinic. It’s like they don’t want you to forget where you are and I can tell you, it worked.
And then, we met Dr. Emeka himself, whom I had heard so much about from his patients. This tall doctor is not just a doctor, he has a keen mind for details, if his clinic is anything to go by and he actually makes you want to listen to him talk. I bet his charm works so well on his patients, as he was dripping with it.
He took us around his clinic, from upstairs to downstairs, where we saw, the ‘business’ parts of the clinic to the guest room, (meant to accommodate out of towners of people, who needed to stay for a while), which was tastefully furnished. With all they have going at Olive branch, if their prices are a bit steep, I say it’s worth it.
TFC Member’s Opinion (1)
For my own experience, he was nice, easily approachable, Knowledgeable and I like his personal touch. After he moved to his own clinic, I noticed he was a tad impatient, maybe because the waiting room was always full but I always ensured i was done before i left.
The friends I have referred haven’t had the same type of service I enjoyed while he was still using George’s. Maybe the hard work in managing the new clinic is taking a toll on him, but I have almost been insulted for referring him or defending him.
TFC Member’s Opinion (2)
Dr. Emeka is a nice doctor, we liked him when we visited first time. DH was so impressed and felt really at home, but after my treatment failed, my calls and messages went unanswered. I was bitter, it was bad that I had to practically hound him to tell me the result of the pregnancy test I had done. I decided I wasn’t going to use him again, but I still refer people there because he is actually a good and very experienced Dr.
GEORGES MEMORIAL MEDICAL CENTRE
Again, I won’t say much, because I fear that mine might be biased. Dr. Iketubosin remains my favourite doctor of them all, and not only because I had my successful IVF cycle with him. He has this paternal thing about him that always made me feel so safe in his care. But I wont say more…so please, read Kemi’s version of events.
Now, this clinic reminds me of finely aged wine. Compared to some of the clinics Nicole and I visited, this was stately, no unnecessary frills…but it was busy. It felt like a homecoming for Nicole, but then, it’s her clinic.
Almost every one said hello to us, and one thing I took from that clinic is the fact that Dr. Iketubosin has a reassuring presence. I think the clinic took on his personality; stately and comforting. When we had an interview with him, I got to feel more of his essence. If he’s with you, he gives you 100% of his attention and doesn’t seem like the average doctor who is in a hurry to see the next patient.
TFC Member’s Opinion (1)
I think he is good, but he just never had my time and I always felt rushed at his appointment. Once he wasn’t around, and I saw another doctor, and I felt better with him and my cycle eventually worked. The people at Georges are great, my embryologists were amazing! But mehn, their waiting time is HORRIBLE.
TFC Member’s Opinion (2)
I was going there for a scan because I started spotting just few days after my period. I spoke with Dr Faye but he wasn’t in the hospital and he told me there was another doctor available since I wanted a scan the same day. I met Dr Ugueke, he asked if I had kids, ever been pregnant and the answer was NO. He asked if I had tried IVF, i told him yes twice but not in Nigeria. He started telling me about cycling at Georges, at that point in my life I had made up my mind NEVER to go the IVF route again and just wait on a miracle. He listened patiently as i poured my heart out to him and cried. It was like talking to an old friend. He convinced me to give it a try at Georges and that God will bless it and I will get pregnant. I left Georges that day feeling so refreshed and ready to try IVF again. When I told my hubby, he just couldnt believe it because he had begged, pleaded, done everything to convince me to try IVF at Georges but I refused, somehow fate took me to the same hospital he had talked about. After my appointment with Dr Ugueke i got a call from Georges, Dr Faye wanted to see me for my next appointment, I declined and told them I would rather see Dr Ugueke. Long story short, the very first cycle was successful and I am currently pregnant. Its really strange how we all respond differently to doctors but one thing i know for sure is that our God remains the same, He will grant every woman here the fruit of the womb, at the end of the day its not about the doctors its God that gives, the doctors can only try.
TFC Member’s Opinion (3)
Georges was a horrible experience for me, I did just consultation with some doctor that talks through his nose and barely audible. I left Georges for St Ives where I had my 1st failed cycle.
MEDICAL ART CENTRE
We almost didn’t go to this clinic. It’s awkward location on a busy street almost made us strike it off our list, as we headed into the Ikeja area. I honestly thought there wouldn’t be much to see there, as I hadn’t heard the most glowing reports from the place. But we changed our minds last minute, and decided to check it out…and we’re so glad we did. Not only were we so impressed by the organization of the place, the reception had such a warm and welcoming feel that we immediately felt very relaxed. The Receptionist was extremely helpful, and made it possible for us to meet with one of their doctors, Dr. Kemi, who turned out to be so awesome! Not only did she give us a very detailed explanation to every single question we asked, she took us round to introduce us to the rest of the fertility doctors, gave us a tour of their facility, and even took us to their maternity section, where they have birthed a good number of the babies they have helped conceive. We didn’t meet with the medical director, Dr. Ashiru, but we didn’t even miss him…Dr. Kemi was that helpful. It was hard to reconcile what we saw with the negative feedback we have gotten from some of our members, but we know better than to discount their own first-hand experience. Who knows if we would have felt the same way about the place if we were cycling, and not just fact-finding.
Medical Art Centre was one clinic that impressed me, from the stately décor to Doctor Kemi, whom, the receptionist directed us to. She has such a sunny personality. She took Nicole and I around the clinic, from their hall of fame of babies born in the clinic, to the workspace of the embryologists, to the neonatal unit of the clinic, where the temperature was slightly higher than where we were coming from, to accommodate the needs of the precious babies, they have in there.
We even got to meet the matron in charge of the neonatal unit and some other nurses, who politely said hello, when we were introduced as being from The Fertile Chick, and one of the websites that make their job as fertility doctors easier to do, as we provide the information their patients need.
I must tell you, I was very impressed with the amount of information Dr. Kemi gave us.
TFC Member’s Opinion (1)
I can’t fault this clinic at all! Thanks to them, my husband and I, who are both carriers of the sickle-cell genotype have a chance of conceiving healthy children, through the PGD services they offer. The doctors have been great so far, and I haven’t regretted my decision at all!
TFC Member’s Opinion (2)
Overrated place! Dr. Ashiru is so aloof, it’s unbelievable. And the other doctors there…I really have no words for the place. It came highly recommended by a friend, but I am frankly very disappointed with the quality of my treatment. I don’t think I will be returning for my next cycle.
Here, I went alone. I had been to their old clinic in Victoria Island, so I was pretty impressed by their new permanent site in GRA Ikeja. The ambience and general organization felt like I wasn’t in Nigeria. State-of-the-art facilities, and very helpful doctors. What wasn’t to like? Everything was perfect. But like all the other clinics, there is still a BUT.
When I was looking to cycle with them 5 years ago, my worry was that I wouldn’t get personalized care, and that I would feel more like I was on a conveyor belt. Fast forward to the present day, that premonition has proved both correct and incorrect.
TFC Member’s Opinion (1)
I’m still cycling with them at the moment. My experience has been lukewarm. At first, I thought it was great and I was gearing to go. The counselor did a good job preparing our minds on what was ahead. Our doctor, we had mixed feelings because of the way she communicated with us the first time on test results. But she has been OK after that. I like that they call to check up on you often.
The only point I was disappointed was when I was not responding to the first set of injections. There was really no explanation, no sit down to explain what was going on, how to progress what might happen. I felt very lost. had to reach out to my doctor when no one was explaining anything.This happened recently with another person I know cycling there. She was not responding, and they did not give any adequate explanation which left her very anxious.
It seems to be a well organised and equipped hospital, but the personal touch could be better.
TFC Member’s Opinion (2)
Our Doctor was okay. She was the same one when we cycled there the 2 times. My only issue (which is major) is that she never saw any of our procedures to the end. She was always out of the country at some point, and never saw things to the end.
REGENESIS FERTILITY HOSPITAL
When we got to this clinic, to say I was shocked is probably an understatement. Walking into the reception, the Receptionist was sprawled on some of the waiting chairs. There were no other patients…it was like a ghost town. But that wasn’t what even caught my attention. From the way she was fanning herself, it was clear that there was no electricity. No surprise there…especially if you live in Nigeria. But what concerned me was the impact of this long spell of no power on whatever embryos they would have in their lab. After all, it is an IVF clinic after all.
After a bit of a wait, we were ushered in to see the Clinical Director. As we were walking to his office, I overheard the Receptionist give orders for them to “turn on the small gen”. Okay now! Getting into the Doctor’s room, he gave fair enough answers to our questions, and excused the condition of their website, attributing this to the fact that he had forgotten the password, and that his laptop had crashed. I wasn’t even sure what surprised me more; the fact that it was Doc himself updating his website, or the fact that he didn’t have a functional laptop.
However, after talking with him, and listening to his strategy of offering very affordable treatment, I could almost excuse him for the state of the clinic. So, imagine my shock when we came back to give our members the feedback, and someone referred to an old post on Nairaland! I will say no more. Here’s the link. All I can say is….caveat emptor! Buyer beware! Before you choose him as your doctor, read this article first. Damning!
With this clinic, the picture I had painted in my mind of it, from the research we had done beforehand, was destroyed, shattered and not in a good way. I was sorely disappointed. First off, we met staff members’ slouching on the chairs around 11am in the morning; no patient was in sight and there was no light.
It was when we were about being ushered in to see the doctor that the generator was put on. When, we asked to see the doctor, we were subjected to a series of questioning, which was quite understandable. When we saw Doctor Ekeh, he explained his mission of providing fertility treatment at the cheapest rates possible, so more people could access fertility treatments. He told of his sister’s infertility challenge and how that had prompted him to leave his base, Canada, for Nigeria, to provide succour to couples who require his services, but might not have plenty fund to spare. And truthfully, compared to so many clinics we had gone to, this clinic’s rates are the cheapest. But does the clinic inspire confidence? No.
TFC Member’s Opinion
God forbid bad thing. It was horrible!
As we headed all the way to Omole, at a point I asked Kemi if this journey was worth it. It just seemed like the other end of Lagos! Eventually, we got to the clinic and, again, I was underwhelmed. Ghost-town like reception with very little activity going on. Thankfully, at least the generator was on this time. The principal doctors weren’t around, so we were ushered to see another Doctor, the Clinic Manager…a young female doctor, who seemed extremely impatient to have to answer questions from some strange women. In the end, she deferred a lot of these questions, stating she wasn’t in the position to answer them, which left me wondering if we would have gotten the same response if we were women about to start our respective cycles. Nah. I wasn’t impressed.
We had just left one clinic, where we were left wondering if we were really at an assisted reproductive clinic, when we made our way here. After explaining our mission to a lady, whom we thought was the receptionist, but was actually a nurse, she in turn told us about the different services they render and the history of the clinic. About the three founders of the clinic, their vision and expertise, this was quite impressive.
We went no further than the reception area and office of the clinic manager, where we talked more with her and their IT expert, on how we could liase. It was rather quiet there.
DIFF HOSPITAL (ABUJA)
TFC Member’s Opinion
This is the latest hospital I have used for my gynaecological needs. It was recommended by my friend who gave birth there, and also by another friend who is undergoing fertility treatment. I registered and had an appointment with the Chief Medical Officer. My encounter with the CMD was satisfactory, he was very reassuring and explained in detail what was going on and made valuable suggestions. He allayed my fears and by and large, it was a pleasant encounter that gave me clarity on what steps to take next. My only issue with DIFF is that it is too expensive, at least for me. The registration was 50k, the tests my husband and i did cost 200k and the cost of surgery for fibroid is TWO MILLION NAIRA!!!!
OMNI MEDICAL CENTRE
I had very high expectations of the place, considering the pedigree of the Medical Director. Huge disappointment! Apart from the fact that it is still run like a ministry (in 2016!!!), with long queues and general disorderliness, the medical team there demonstrate such apathy, it makes you wonder if they are the ones paying you for a service. Frankly, they need to move with the times, if they still intend to remain relevant.
TFC Member’s Opinion
This place is the real definition of Hammer House of Horrors! I made the mistake of cycling with them, mainly because it was a cheaper alternative, and I found out the hard way that when you pay peanuts, you get monkeys. The doctors just didn’t have a clue, and I hardly got to see the one who might have had (Prof.). In the end, my eggs didn’t make it to fertilisation, and that was money down the drain. It wasn’t until I got to the States and cycled, and I produced several good quality eggs…that fertilised…that I stopped thinking there was something wrong with me. It was a horrible experience!
DEDA HOSPITAL (ABUJA)
TFC Member’s Opinion
I have used this hospital infrequently in the last two years. Its a welcoming environment, furnished to make you relax. I have had several appointments with the Head Doctor. Although he is calm and welcoming, I sensed impatience from him in answering my questions. He also did not answer my questions and concerns as thoroughly as I would have liked. The treatment cost in DEDA however is average and doable for me.
TFC Member’s Opinion
This was the first fertility hospital I visited in abuja and I was not impressed at all. I visited this hospital nearly three years ago, and observed that the medical personnel were more interested in money, above all else. It was frankly annoying and I left, never to return.
Well, there you have it, folks! This is a sampling of what we think of our Nigerian fertility clinics. Of course, this is a live document, that will keep being updated as we get new information, so please, if you feel any differently about the information here, do leave a comment, and if you’d like to fill our questionnaire, we’ll send it to you! The intention is not to victimise any clinic, or put anyone on the spot, but to tell the God-honest truth, in order to enable women make the right decision for them!
God speed to you all!
Here’s the link to our other related article; Fertility Clinics Pricing Information
Here’s the link to the updated version of this article, Ranking of Fertility Clinics- Update
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